7.Integrated Practice Units (IPUs)

MODULE 4 | Section 7 of 10

Integrated Practice Units (IPUs)

Many of the same principles that underlie the PCMH are also seen in a slightly different model known as integrated practice units (IPUs). PCMHs and IPUs grew from different gardens but ultimately seem to have converged on the same underlying principles. While PCMHs provide longitudinal care over a patient’s lifetime and generally regardless of his or her condition, IPUs tend to concentrate on conditions for which the care cycle is well-defined.

IPUs treat patients with specific circumstances or conditions, including specialty care. IPUs are generally co-located, multidisciplinary teams of clinical and nonclinical clinicians (e.g., case managers, social workers, activity coaches) who treat circumstances or conditions over a full care cycle. 1

Whereas PCMHs are for generalized care of all patients, IPUs develop solutions for patients who share a condition or set of circumstances (e.g. musculoskeletal pain, frailty, or breast cancer).

 

IPUs have health professionals work together as a team, focused on maximizing patient overall outcomes as efficiently as possible. “They are expert in the condition, know and trust one another, and coordinate easily to minimize wasted time and resources.”1

 

To focus on patient outcomes, these teams must frequently review data on their own performance and work together to improve care processes and interactions.

 

Consider a woman with breast cancer who may need to see a primary care physician, oncologist (cancer specialist), breast surgeon, radiation oncologist, and maybe even a palliative care specialist (a clinician focused on symptom-management and quality of life during serious illness). Rather than receiving each portion of this care from these different teams in various clinics, “who function more like a spontaneously assembled ‘pickup team’,”1 this patient could be seen at a Breast Cancer IPU, which includes all of these clinicians, in addition to case managers, social workers, financial counselors, and other staff. This way her care is organized and there is minimal duplication or failure to communicate and coordinate care.

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The fundamental difference with IPUs when compared to the way most health care is delivered in the US is that care is organized around the needs of this patient, rather than by the expertise/specialty of a given health professional.

THIS FRAGMENTATION OF CARE CONTRIBUTES TO MANY HARMS FOR PATIENTS

WHAT IS AN INTEGRATED PRACTICE UNIT?

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This model describes a framework for an IPU. Individual groups will have their own needs and adjust accordingly.

 

IPU STEPS EXPLAINED

1-An IPU is organized around a medical condition or a set of closely related conditions (or around defined patient segments for primary care).
2-Care is delivered by a dedicated, multidisciplinary team of clinicians who devote a significant portion of their time to the medical condition.
3-Clinicians see themselves as part of a common organizational unit.
4-The team takes responsibility for the full cycle of care for the condition, encompassing outpatient, inpatient, and rehabilitative care, and supporting services (such as nutrition, social work, and behavioral health).
5-Patient education, engagement, and follow-up are integrated into care.
6-The unit has a single administrative and scheduling structure.
7-To a large extent, care is co-located in dedicated facilities.
8-A physician team captain or a clinical care manager (or both) oversees each patient’s care process.
9-The team measures outcomes, costs, and processes for each patient using a common measurement platform.
10-The clinicians on the team meet formally and informally on a regular basis to discuss patients, processes, and results.
11-Joint accountability is accepted for outcomes and costs.

Source: “Effective Health Care policy: Improving Value for Patients”; Porter, ME. Used with permission.

CHALLENGES WITH IPUs

Though exciting in their potential to add real value and systemic change to health care provision, it is too soon to pronounce IPUs the silver bullet to our health care system. This type of care is still in its infancy, and as such, research is still in the preliminary stage. Challenges to IPU implementation are varied; trying to change an existing institution with established practices into an IPU carries operational and technological complications. One particularly challenging aspect is changing payment and reimbursement strategies.3 Read more about IPUs and their challenges in the Learn More section below.

Learn More

STUDY

This article describes 6 key components of a strategy to rethink how we provide health care in the US.

Porter ME, Thomas HL.
Harvard Business Review. October, 2013.

STUDY

What do you need to think about when designing an IPU? This is one approach to tackling that question for a musculoskeletal IPU.

Keswani, Koenig, Bozic.
Clin Orthop Relat Research.
2016;474:2100-2103.

STUDY

This is a follow up to part 1 of this series and focuses on potential obstacles of implementing an IPU and how to tackle them.

Keswani, Koenig, Ward, Bozic.
Clin Orthop Relat Research.
2016;474:2344-2348.

REFERENCES

  1. 1- Porter ME, Thomas H. Lee MD. The Strategy That Will Fix Health Care. Harvard Business Review. Published October 1, 2013.

 

  1. 2- Institute for Strategy and Competitiveness. Integrated Practice Units: Organizing Care around Patient Medical Conditions. Harvard Business School website. Nd. Accessed November 2, 2017.

 

  1. 3- Keswani A, Koenig KM, Ward L, Bozic KJ. Value-based healthcare: Part 2–Addressing the Obstacles to Implementing Integrated Practice Units for the Management of Musculoskeletal Disease. Clin Orthop Relat R. 2016; 474(11): 2344-2348. Accessed November 2, 2017.

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