The Agency for Healthcare Research and Quality (AHRQ) released the first Hospital Survey on Patient Safety Culture in 2004, allowing hospitals to assess their safety culture across different units and departments. Along with other patient safety culture surveys, these tools are regularly used throughout health care and have been beneficial in identifying opportunities for improvement and motivating change.
This second factor focuses on the availability of cost and quality data for frontline clinicians.
This factor covers comfort of clinicians to have conversations about costs with patients.
“You can’t create value without thinking about culture. We each shape our culture every day, and the little things we do can make a world of difference.”